Posts Categorized: Crisis Communications

A Tale of Two Apologies

A week and a half ago, Southwest Airlines was embroiled in an incident that was uncannily similar to… More

Put the Popcorn Away, Today’s Media War Means Good PR Matters

To say this has been a rough week for U.S. media would be a blatant understatement. From… More

Good PR: Know When You Can’t Lean on Corporate Policy

First, it was the leggings. Now, United Airlines faces the far more troubling… More

Fineman Opines on Crises in the Washington Post

Because of our high profile crisis communications work, reporters looking for insight into complex organizational or reputation issues… More

Unseen risk: troubleshooting a crisis plan

Let’s face it: your crisis communications plan is inadequate. Sure, you have a document gathering dust on a… More

The First 48 Minutes of a PR Crisis

When faced with a crisis situation, what’s your immediate reaction – fight, flee or freeze?

The correct answer?… More

8 Crisis and Reputation Lessons From Benjamin Franklin

With the rapid growth of technology, social activism and increased transparency, brands face risks like never before. Given… More

Video: Get your ship together in a crisis

Don’t want to get caught with your pants down in a crisis? Fineman PR developed an animated video… More

How to talk about product recalls

Products are recalled every day. Recalls vary in scale and severity with differing degrees of impact… More

Brands Trending Toward Transparency

In Dave Eggers’ novel The Circle, a college graduate joins a powerful technology company and quickly climbs up… More

LeBron’s Sad Mirror Photo Instructive for Businesses

First there was “the dress.” Then came the “More